Position: Receptionist
Main Responsibilities:
- Welcome visitors coming to Alliance Française
- Provide accurate information to callers and visitors
- Direct visitors to the correct destination
- Register students at the beginning of each new language session and issue student IDs
- Provide general administrative and clerical support
- Receive payments and issue daily report on sales and registrations to the Accounts Unit Manager
- Any other duties as requested by the position
Education and Experience:
- HND in customer service or its equivalent
- Knowledge of administrative and clerical procedures
- Knowledge of relevant software applications (MS Office).
- Awareness of customer service principles and practices
Key Competencies:
- Excellent presentation skills, both verbal and written
- Bilingual English/French. A good level of French is necessary (B2 minimum)
- High level of professionalism
- Dynamic and friendly personality
- Customer and service-delivery oriented
- Attention to detail and disciplined
- Reliable, resourceful and able to take initiatives
- Ability to multitask and to meet deadlines
To apply: Send your CV and a cover letter to recruitment@afaccra.org before 28
January, 2025. Position starting on 2nd FEBRUARY 2025.
Salary: Depends on experience. Benefits include: free access to language classes and cultural events, private health insurance & provident fund after the 3 months' probation period.
Contract of 1 year renewable (3 months' probation period).