Receptionist - Alliance Française Accra - Ghana Pose

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Receptionist - Alliance Française Accra



Position: Receptionist


Main Responsibilities:


  1. Welcome visitors coming to Alliance Française
  2. Provide accurate information to callers and visitors
  3. Direct visitors to the correct destination
  4. Register students at the beginning of each new language session and issue student IDs
  5. Provide general administrative and clerical support
  6. Receive payments and issue daily report on sales and registrations to the Accounts Unit Manager
  7. Any other duties as requested by the position


Education and Experience:


  1. HND in customer service or its equivalent
  2. Knowledge of administrative and clerical procedures
  3. Knowledge of relevant software applications (MS Office).
  4. Awareness of customer service principles and practices


Key Competencies:


  1. Excellent presentation skills, both verbal and written
  2. Bilingual English/French. A good level of French is necessary (B2 minimum)
  3. High level of professionalism
  4. Dynamic and friendly personality
  5. Customer and service-delivery oriented
  6. Attention to detail and disciplined
  7. Reliable, resourceful and able to take initiatives
  8. Ability to multitask and to meet deadlines


To apply: Send your CV and a cover letter to recruitment@afaccra.org before 28

January, 2025. Position starting on 2nd FEBRUARY 2025.


Salary: Depends on experience. Benefits include: free access to language classes and cultural events, private health insurance & provident fund after the 3 months' probation period.


Contract of 1 year renewable (3 months' probation period).






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