Bendigo Guided Tours delivers award-winning, small-group experiences that bring the story of Bendigo to life. From gold rush history to culture and gastronomy, our tours are designed to be engaging, insightful and completely guest-focused.

Our mission is simple. Take the stress out of exploring Bendigo and replace it with a memorable, high-quality experience led by passionate local storytellers.

Position Overview

Bendigo Guided Tours is seeking a detail-oriented and proactive Virtual Assistant to support our tourism operations and administrative functions. This remote position offers flexibility while contributing to the delivery of exceptional guest experiences across our tour and package offerings.

Position Details

Employment Type: Part-time, Remote

Hours: 8-16 hours per week (initially)

Compensation: Hourly rate to be negotiated based on experience

Reports to: Jamie Roberts (Founder/Manager)

Key Responsibilities

Tour Operations & Guest Management

1. Update weekly tour manifests for partner venues, including guest numbers, dietary requirements, and beverage orders
2. Manage tour-specific communications adhering to established protocols and deadlines
3. Coordinate guest pick-ups from Bendigo Train Station and local hotels
4. Execute comprehensive post-tour guest follow-up procedures including personalized emails, photo sharing, and review requests

Customer Service & Communications

1. Respond to customer inquiries using provided email templates and guidelines
2. Handle booking difficulties, availability requests, dietary accommodations, changes, and cancellations
3. Process private tour requests and coordinate custom arrangements
4. Maintain professional and timely communication with all stakeholders

Administrative & Booking Management

1. Process internal tour bookings and payments via Rezdy platform
2. Manage and maintain booking system accuracy
3. Coordinate with various tour partners and venues

Financial Administration

1. Perform monthly Xero bookkeeping tasks including transaction reconciliation
2. Generate monthly financial statements and BAS reports
3. Categorize and track expenses across subscriptions, advertising, office expenses, and general business costs
4. Prepare and distribute financial reports by the 21st of each month

Digital Marketing & Data Management

1. Conduct monthly mailing list maintenance including data export from Rezdy, preparation in Google Sheets, and import to Mailchimp
2. Assist with social media management and content coordination
3. Support website maintenance and updates

Essential Skills & Experience

Required:

1. Proven experience in administrative and customer service roles
2. Proficiency with booking platforms and reservation systems
3. Experience with Xero or similar accounting software
4. Strong written communication skills and attention to detail
5. Ability to work independently and manage multiple deadlines
6. Familiarity with email marketing platforms (Mailchimp preferred)
7. Basic knowledge of Google Workspace applications

Highly Desirable:

1. Experience with WordPress and Elementor for website management
2. Social media management experience across multiple platforms
3. Experience in tourism or hospitality industry
4. Experience with booking platforms
5. Knowledge of digital marketing and customer relationship management

Personal Attributes

1. Strong organizational and time management skills
2. Excellent problem-solving abilities
3. Professional communication style
4. Flexibility to adapt to changing business needs
5. Commitment to delivering exceptional customer experiences

What We Offer

1. Flexible remote working arrangements
2. Opportunity to be part of a growing tourism business
3. Varied and engaging work supporting memorable guest experiences
4. Professional development opportunities in digital marketing and tourism operations
5. Collaborative and supportive work environment

Application Process

To apply for this position, please submit:

1. Current resume highlighting relevant experience & referees.
2. Brief cover letter outlining your suitability for the role.
3. Expected Hourly Rate (Aud).

We welcome applications from candidates who demonstrate the core competencies even if they don't meet every preferred qualification. Training and support will be provided for the right candidate.

Bendigo Guided Tours is an equal opportunity employer committed to creating an inclusive and diverse work environment.

Wonder Math helps students fall in love with math. By bringing a live teacher to a story-based online curriculum, the program helps students in grades 2-7 improve their math skills, confidence and enthusiasm. By helping kids learn to love math, you will help transform their job prospects and potential. Additionally, our company has a social mission and will never turn away a student due to an inability to pay.

Position Description:

This role is responsible for owning and managing key operational functions across the business. While this is not a large corporate team-management role, it is a leadership position with significant autonomy and accountability.

You will be responsible for ensuring excellence across:

• Teacher operations and accountability
• Parent experience and retention
• Enrollment operations and lead follow-up
• Program execution and internal systems

You will work directly with the founder and help drive operational decision-making, process improvement, and execution across the company.

We are looking for someone who thinks like an owner, manages outcomes (not just tasks), and can independently run major parts of the business.

If you are highly organized, relentless about follow-through, and take pride in running tight systems, you will thrive here. If you need constant direction, this is not the role for you.

What You Will OwnTeacher Operations (Hiring, Training, and Accountability)

• Coordinate teacher hiring, screening, and background checks
• Own onboarding and training execution
• Manage quarterly training efforts
• Ensure consistent teaching quality across all classes
• Review class feedback and follow up with teachers to ensure consistency and quality
• Oversee curriculum setup and teacher-class alignment

Class & Program Execution

• Build and manage class schedules and placements
• Set up and staff all classes, including the free trial sessions we offer as part of our sales effort
• Ensure every class runs smoothly: no gaps, no confusion, no errors
• Monitor internal systems (Quo and others) to maintain accuracy
• Ideally, you would be available daily to check for customer outreach. 

Lead Management & Enrollment

• Own the lead follow-up pipeline
• Conduct initial outreach calls with parents
• Execute consistent customer follow up
• Make multiple reminder calls to ensure attendance

This is a role for someone who is comfortable picking up the phone and closing the loop.

Customer Experience & Retention

• Respond quickly and professionally to parent emails, texts, and calls
• Handle scheduling changes, class moves, and new enrollments seamlessly
• Proactively follow up with parents about their experience and identify opportunities to increase engagement.

Program Development & Execution

• Partner with leadership on improving systems and programs
• Help implement new processes quickly and effectively
• Surface insights from parents and teachers to improve the product

Operational Excellence

• Handle day-to-day operational needs (including purchasing tasks)
• Be flexible to take on new responsibilities as they arise
• Ensure nothing falls through the cracks
• Feel technically capable as we are an online program, so help parents troubleshoot zoom or technical issues.

Who You Are

• Exceptionally organized and detail-oriented
• Fast, responsive, and reliable
• A strong communicator with excellent written and spoken English
• Comfortable and confident on phone calls with parents
• Confident learning and talking about elementary school math education 
• Proactive, you anticipate problems and solve them before they escalate
• Process-driven: you like building systems that scale
• High standards: you notice when things are “off” and fix them

Required Experience

• Experience in customer service, operations, or a similar role
• Experience managing multiple workflows and communication channels
• Familiarity working with multiple CRM and scheduling tools (Drip, Quo, Calendly)
• Experience working in education, tutoring, or enrichment programs or a demonstrated interest in elementary and middle school math
• (You do not need to be a teacher, but you must be willing to learn how our program works and speak confidently with parents about it)
• Compensation is competitive based on experience. Opportunity for growth as company scales

This role will begin as part time working 25-30 hours per week but has the ability to scale to full time over time. The role will require daily check in to see if there are customer support needs, but has the opportunity for significant flexibility.

This is not a traditional “clock in, clock out” support role. We are looking for someone who wants meaningful ownership inside a mission-driven company and enjoys being deeply involved in operations, customer experience, and execution.

Interested? Submit your resume to mina@wondermath.com

2. MUST HAVE PROVEN TRACK RECORD ORGANISATION AND CALENDAR MANAGEMENT SKILLS

3. MUST BE A ‘GO GETTER’ AND ABLE TO GET RESULTS/THE JOB DONE SUPPORTING A BUSY GROWING BUSINESS

IF YOU CANNOT MEET THE 3 CRITICAL CRITERIA PLEASE DO NOT APPLY. ONLY CANDIDATES WITH A PROVEN TRACK RECORD OF THE ABOVE POINTS 1,2,3 WILL BE CONSIDERED.

Job Specification: Part-Time Virtual Executive Assistant

Hours: 15 hours per week (approx. 3 hours per day, Monday to Friday)

Working Hours: Flexible, but within UK working hours preferred for collaboration

Location: Remote (UK Time Zone preferred)

About the Role

We are seeking a highly experienced, proactive, and dependable Virtual Executive Assistant to provide dedicated, long-term support to a senior executive. This is a part-time, remote position offering flexible hours, with a commitment of 3 hours per day across weekdays.

The ideal candidate will have a minimum of 5 years’ experience supporting a single individual in senior management, executive, or CEO-level roles, with a strong understanding of UK working practices.

Key Responsibilities

Diary & Calendar Management:

Efficiently manage complex calendars, scheduling meetings across multiple time zones, prioritising critical engagements, and ensuring no conflicts.

Task & Project Management:

Independently manage ad-hoc tasks, follow-ups, and project tracking to ensure progress without the need for micromanagement.

Inbox Management:

Monitor, flag, and draft responses to emails as appropriate, ensuring nothing is missed and that priorities are actioned.

Document & File Organisation:

Maintain and organise documents, reports, and files for easy retrieval and use.

Meeting Preparation:

Prepare agendas, briefings, summaries, and take action points from meetings when required.

General Administration Support:

Handle administrative tasks, travel arrangements, expense tracking, and supplier/contractor communications.

Personal Assistance:

From time to time, assist with personal tasks related to the executive’s broader responsibilities.

Key Requirements

Minimum 5 years’ experience as a dedicated assistant to a senior executive or CEO.

Proven track record of delivering tasks independently, under pressure, and with minimal supervision.

Exceptional organisational and time-management skills, with experience managing complex diaries over the long term.

Strong written and verbal communication skills in English.

Experience or understanding of UK working practices is highly desirable.

A resourceful, “go-getter” attitude with the ability to find solutions and remove barriers.

Proficiency with common tools such as Microsoft Office, Google Workspace, Slack, Zoom, and other productivity apps.

A stable and professional home working environment with reliable internet.

Contract & Compensation

Part-time contract, 15 hours per week.

Competitive hourly rate based on experience.

Long-term opportunity for the right candidate.

How to Apply

Please submit:

A CV detailing your relevant experience

A brief cover letter highlighting:

Examples of supporting senior executives

Your approach to task prioritisation and organisation

Any experience with UK working practices

SUBMIT APPLICATION HERE

Job Id : OOJ - 1687

Posted Date : -

Experience : 1-2

Job Type : Full Time

Location : - Remote 

Overview :

As a Virtual Data Entry Specialist, you will support administrative operations by maintaining accurate records and ensuring data is organized, up-to-date, and easily accessible. This role is ideal for individuals who are precise, efficient, and comfortable working with digital systems in a remote environment.

Key Responsibilities:

1. Enter, update, and maintain data across systems and databases
2. Review information for accuracy and completeness
3. Organize and manage digital records, files, and documentation
4. Maintain spreadsheets, trackers, and administrative logs
5. Perform data validation and correct discrepancies when needed
6. Assist with report preparation and data summaries
7. Support general administrative and operational tasks
8. Follow established processes to ensure data integrity

Requirements:

1. Strong attention to detail and high level of accuracy
2. Excellent organizational and time management skills
3. Ability to handle repetitive tasks with consistency
4. Comfortable working with spreadsheets and online systems
5. Basic knowledge of Microsoft Excel or Google Sheets
6. Ability to work independently and meet deadlines
7. Good written communication skills
8. Previous data entry or administrative experience preferred

Tools & Systems:

• Microsoft Excel / Google Sheets
• Google Workspace or Microsoft Office
• Data management or tracking systems
• Remote collaboration tools (chat, email, video calls)

Benefits:

1. Competitive pay
2. Flexible remote work schedule
3. Structured onboarding and training
4. Opportunities for career growth in administration and operations
5. Performance-based incentives
6. Supportive and collaborative remote team
7. Access to learning and development resources

Apply Now:

Start your remote career in data and administration by joining a team that values accuracy, efficiency, and reliability.

 SUBMIT APPLICATION HERE

2 Vacancies

📍REMOTE

Requirements:

• Certificate of Good Character

• Must be able to work shifts (including night shift)

• Flexibility to work irregular hours including weekends and holidays, as required by duty free operations

• Must be able to work in a dynamic challenging team environment

• Must be able to work in a fast-paced environment

• Must have effective communication and interpersonal skills

• Must be able to lift moderate to heavy items

Computer Literacy is a plus

Email to: gonebananasdutyfree@gmail.com

Subject of Email: Vacancy - CSR

Why this role matters

Our clients rely on us to deliver compliant solutions to their people issues, allowing them to focus on their business.

This role is central to delivering a high quality and reliable HR service within our central administration team. You will provide the support to ensure smooth HR operations across our regions, ensuring documentation is accurate, processes are compliant and clients feel supported.

This role is perfect for someone who excels at providing impactful HR administrative support. You draw on your adminstration experience and knowledge of HR practices to support day to day operations, whilst building lasting relationships with clients and the team within impact HR. This role is an excellent opportunity to gain experience in all things HR, with potential for career progression.

You'll be working across:

- Service delivery & client support

- HR documentation & compliance

- Onboarding & employee lifecycle support

- Casework & team support

- Systems, data & reporting

- Communication & administration 

Join us for an exciting opportunity to work within a high-performing consultancy team that genuinely supports growth through their people. If that is you, we would love to hear from you! 

You can find out more about this role, and how to apply here:

SUBMIT APPLICATION HERE

Whether you would like to pay for a property, send funds to friends and family or pay employees, you'll need to safely send funds without stress and ridiculous charges. Africhange is the solution to your problem!

We are a safe, secure, and convenient way to send money home; and you can be sure that we will always offer you the best way to send money home at the best rates.

Job Overview

We are creating a 24/7, proactive and more personalized customer support structure for our rapidly-increasing customer base. We are looking for a customer-oriented service representative with excellent communication skills to join our customer success team.  If you are seeking to create an impeccable experience in customer service, we are eager to speak with you. We have flexible shift schedules that enable us to attend to customers whenever they try to reach us.

What you will do

• Identify and assess individual customers’ needs in order to understand and proffer solutions
• Communicate with customers through several channels as assigned
• Chat with customers on Live Chat using provided Live Chat tools and set communication structure
• Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
• Seize opportunities to upsell product features when they arise
• Build sustainable relationships and engage customers by going the extra mile
• Understand the product/services that Africhange offers so you can guide customers in using our apps and/or website
• Provide accurate, valid, and complete information to users by leveraging:
  • • internal processes
    • internal and public product knowledge base
    • external (3rd party) methods/tools
• Utilize software, databases, communication strategies, and tools appropriately
• Meet personal/team qualitative and quantitative performance goals
• Stay up to date with technological advances and customer success tools to be used for customer service purposes
• Schedule and perform follow-up with customers, peers, and company stakeholders to ensure timely resolutions
• Come up with ideas and strategies that enhance performance

What you should have 

• Good background qualification in any Human Relations or Business Administration field
• 2 years experience in customer rep roles and a good knowledge of customer service or call centre professional processes
• Previous work experience with a Financial technology company is an added advantage
• Demonstrate excellent phone etiquette and understand the basic rules of chat interactions
• Candidates should be tech-savvy and familiar with basic PC utilities and fundamentals
• Familiarity with Google Workspace tools is beneficial
• A good skill in using CRM software is an added advantage
• Ability to work in a multi-shift environment  that spans across several customer success agents working 24 x 7 x 365
  
• Extremely smart with exceptional verbal, written and oral communication skills
• Problem-solving skills
• Incredibly ambitious with a desire to continue learning
• Strong time management and decision making abilities
• Ability to multitask, organize, and prioritize work
  
• Resourceful, independent, meticulous, strong analytical mind and eye for details
• Good team-playing  skills to relate with other departments and team members
  
  
  
  

What we Offer 

• Fully remote opportunities under a flexible work environment
• Competitive salary
• Paid time-offs
• Premium medical coverage
• Access to relevant online courses/learning programs
• A close-knit team with a great passion for working collaboratively

Additional Information

AF offers a great work experience, professional development, challenging careers, and competitive compensation. We are an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, or other characteristics

SUBMIT APPLICATION HERE

📍 Remote

Job description:

We are looking for a highly organized Virtual Administrative Assistant to support business operations remotely. Responsibilities include managing schedules, organizing emails, preparing documents, and assisting internal teams. The ideal candidate is proactive, detail-oriented, and capable of working independently in a fast-paced environment.

Job details:

Full-time, 40 hours per week

Monday to Friday, aligned with U.S. business hours (night shift in the Philippines)

Proficiency with Google Workspace and Microsoft Office required

Previous administrative experience preferred

Professional home office setup with minimal background noise

How To Apply

💌 Send your resume to recruiting@remoteline.us

Apply Via Company website: Apply Here

📍 Remote

Job description:

We are hiring a skilled Bookkeeping Specialist to support U.S.-based businesses with accurate financial record-keeping, invoice processing, and basic financial reporting. The ideal candidate is organized, detail-focused, and familiar with U.S. accounting practices. The role offers flexible scheduling with some overlap into U.S. morning or early afternoon hours.

Job details:

35 to 40 hours per week

Flexible shift (U.S. morning or early afternoon hours)

Proficiency with QuickBooks Online, Xero, or similar software

Strong knowledge of bookkeeping and U.S. accounting standards

High level of confidentiality and accuracy required

How To Apply

💌 Send your resume to recruiting@remoteline.us

Apply Via Company website: Apply Here