Virtual Assistant - SallySupport ( Remote) - Ghana Pose

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Virtual Assistant - SallySupport ( Remote)




Employment Type/Working Hours: Full-time


Location: Remote


Key Responsibilities:


Caregiver Monitoring & Scheduling Support


  • Monitor caregiver check-ins and check-outs daily through the EVV system
  • Identity and flag any late arrivals, missed shifts, or call-ot
  • Assist with documenting and updating caregiver shift changes


Dashboard & Data Management


  1. Maintain real-time accuracy of the agency's care management dashboarUpdate caregiver assignments, shift statuses, and visit logs as needed


Payroll and Remittance Support


  1. Support remittance process by verifying the time sheet and service data
  2. Assist with invoice preparation and reconciliation in Quickbooks online 


Administrative and General Support


  1. Respond to internal communications related to scheduling, payroll, or documentation
  2. Follow all privacy, HIPAA, and internal confidentiality protocols
  3. Assist with basic data entry and administrative requests from the operations team


Qualifications:


  1. 2+ years of experience in administrative or operational support roles (Remote preferably)
  2. Demonstrates knowledge in scheduling , payroll and home care workflow 
  3. Proficiency in EVV system (or ability to learn quick)
  4. QuickBooks Online, ChatGPl (Basic knowledge)
  5. Google Workspace (Sheets, Docs, Gmail, Calendar)
  6. Mac 05 /Mac software, pages, numbers and keynote (basic knowledge)
  7. Prior involvement in U.S.-based payroll and remittance processes
  8. Familiarity with platforms such as HHAeXchange, Axiscare, or similar care software
  9. High level of accuracy and attention to detail
  10. Comfortable with proactive communication to managers and also fellow employees

How To Apply 


Interested and qualified candidates should click on the link to Apply: Apply Here

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