Job vacancy for Front Desk Executive

We are hiring a Front Desk Executive for a Dental Clinic in Accra.

KEY RESPONSIBILITIES

 

·      Warmly welcome and greet business visitors. Also answer basic questions regarding the Company, such as Hours of Operation, as well as provide customers with a brief explanation of the products and services the company offers.

·      Responsible for answering all incoming calls. Screen all calls and routes them to their proper recipient, taking and relaying messages as needed.

·      Oversees the distribution of incoming and outgoing mail. When mail arrives, the receptionist sorts it, eliminating junk mail and identifying those of the highest priority. He/she then distributes in line with Company Policy.

·      Maintain front desk register to record all visit and outgoing and in-coming mails/ letters.

·      Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.)

·      Answer questions and address complaints.

·      Monitor office supplies and place orders when necessary.

·      Take up other duties as assigned (travel arrangements, schedules etc.).

·      You are required to handle complaints and give accurate information to make guests and visitors feel comfortable and valued while on our premises.

·      Be well-stationed to be “eyes and ears” on site. Keep tabs on who is coming and going and report anything suspicious. 

·      In charge of such as issuing badges, checking IDs, signing guests in and out, and unlocking the bathroom.

QUALIFICATIONS AND SKILLS

* 1st degree holder or any other related course with a minimum of two years experience in a similar role

* Excellent communication and interpersonal skills.

* Good office management skills.

* Articulate, cordial and pleasant personality

* Good telephone etiquette

* Advance knowledge of Microsoft Office suite.

*Discrete handling of all personal and confidential matters. 

Interested candidates should send cvs to recruitment@msstaffinggh.com