Job vacancy for Client Service Team Leader at First National Bank

about us

•   Helpful
•   Effective
•   Ethical
•   Innovative
•   Accountable   and you have one simple goal: to improve the lives of customers through simple, effective solutions that meet their needs, contact us today and join a winning team.

purpose

Controls and supervises Service Consultants in terms of service and admin to ensure an excellent customer experience.

experience and qualifications

• Minimum Qualification : Relevant Degree.
• Experience : 3 - 5 Years related experience.

additional requirements

responsibilities

• Provide admin support to the service consultants.
• Ensure compliance of all related procedures.
• Ensure excellent customer experience.
• Handle customer complaints.
• Ensure customer is correctly identified before authorising a withdrawal.
• Golden Rules are followed at all times.
• Ensure annual / sick leave is updated.
• Ready use stock (BOB Cards/Debit cards).
• General Ledger entries are completed as per requirements.

HOW TO APPLY 

Click here to Apply on company’s website: Apply Here