Healthcare Office Administrator - SallySupport (Remote)

Job Type: Full-Time, Permanent

Salary: 900-1000 USD 

Working Hours: 3pm-11pm PST

Start date: ASAP

We are seeking an experienced and highly organized Healthcare Office Administrator to join our team in a full-time capacity, with a primary focus on evening and weekend shifts. This role is ideal for a healthcare administration professional who is confident working in a fast-paced environment and supporting operations outside of regular business hours. You will play a key role in ensuring continuity of care by supporting caregivers, employees, clients, and the management team during evenings and weekends.

Key Responsibilities

1. Act as the primary administrative point of contact during evening and weekend hours for healthcare staff, including scheduling support, care task entries, mileage tracking, and urgent administrative needs.
2. Manage and update schedules using healthcare scheduling platforms, ensuring shift coverage and accuracy in documentation.
3.  Serve as a liaison between families, caregivers, and care managers to support care plans and maintain timely, professional communication. 
4. Complete data entry and documentation to support payroll, invoicing, and end-of-month reporting. 
5. Maintain accurate and compliant healthcare records, databases, and care documentation in accordance with company policies. 
6. Provide professional, compassionate customer service via phone and email, handling time-sensitive and after-hours matters. 
7. Collaborate with HR, finance, and operations teams by documenting issues and escalating concerns appropriately. 
8. Perform general healthcare administrative duties, including filing, document scanning, and record management.

Requirements

Qualifications & Experience

1. Minimum 2 years of experience in healthcare administration or a similar healthcare office environment. 
2. Proficiency in Microsoft Office, particularly Excel. 
3. Hands-on experience with healthcare scheduling platforms and CRM/ERP systems (strong asset). 
4. Strong written and verbal communication skills with the ability to communicate clearly with healthcare staff and families. 
5. Excellent organizational and time-management skills, with the ability to work independently during off-hours. 
6. High attention to detail and a proactive, solution-oriented approach. 
7. Understanding of healthcare documentation standards, confidentiality, and professionalism.

SUBMIT APPLICATION HERE