Job vacancy for Help Desk Executive

Help Desk Executive - Digital Concepts Limited

Digital Concepts Limited seeks to employ a Help Desk Executive.

Job Description

respond to requests for technical assistance in person, via phone, chat or email

diagnose and resolve technical hardware and software issues

research questions using available information resources

advise the user on appropriate action

follow standard help desk procedures

log all help desk interactions

administer help desk software

follow up with customers and users to ensure complete resolution of issues

Qualification Required & Experience

learning skills

customer service orientation

problem-solving

HND

team interaction

planning and organizing

3 years work experience

Location: Accra

How To Apply

C.V.s should be sent via:

digitalconceptslimited@gmail.com

indicating the position as the subject of the e-mail

Closing Date: 18 August, 2022